A/V Appointment

We look forward to seeing you at your scheduled appointment time. The audio/video session is fairly straightforward and easy to connect. You don’t need any app downloads, pre-registration, logins, or anything—just click the waiting room link and you are ready to go!

**In most cases, an appointment should be available in the next 3-5 days. In the rare case it is longer than that and you would you like an earlier appointment if it becomes available please contact us at support@advantagepointbehavioral.com.**

To be ready ahead of your appointment:

• Device. Any device with an updated browser, camera and microphone should work but we’ve seen the best user experience with smartphones.
• Internet Connectivity. Please allow one hour in a private setting with good Internet connectivity.
• Microphone/Camera. Your browser must be able to access your webcam and microphone. Simply clicking “Allow” when prompted should be enough but you can check Settings/Permissions on your browser to see if enabled.
• Browser. You can use Google Chrome, Firefox, or Microsoft Edge browsers. iPhone/Mac/iPad users will need Safari version 11 or higher (and not in private mode).  
• You can test your Internet and audio/video connectivity by clicking on this link on your device: https://tokbox.com/developer/tools/precall/results
• If you have any questions or concerns with any of the above please contact us at support@advantagepointbehavioral.com and we can assist you.

Thank you for your time and we look forward to helping you reach your goals. 
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